Terms of Service | C-Arrow Marketing

Terms of Service

Last updated: May 26, 2026

These Terms of Service ("Terms") govern your use of the C-Arrow Marketing Solutions website at c-arrowmarketing.com, our client services platform, and any services provided by C-Arrow Marketing Solutions ("C-Arrow," "we," "us," or "our"). By using our website or services, you agree to these Terms. If you do not agree, do not use our website or services.

Services Overview

C-Arrow Marketing provides website design, marketing automation, CRM systems, social media management, AI-powered tools, accounting integrations, and digital advertising services for small businesses. Specific services, deliverables, and pricing are detailed during the discovery and proposal process and outlined in individual service agreements.

Website Use

You may use our website for its intended purpose: learning about our services, completing our service recommender quiz, submitting contact forms, and scheduling discovery calls. You agree not to:

  • Use our website for any unlawful purpose.
  • Submit false or misleading information through our forms.
  • Attempt to interfere with, compromise, or disrupt our website or servers.
  • Scrape, harvest, or collect data from our website using automated tools without permission.

Service Agreements

The purchase of C-Arrow services requires a separate service agreement or proposal that outlines scope, pricing, payment terms, and deliverables. These Terms govern general website and platform use; individual service agreements govern the specific engagement.

Pricing and Payment

Prices displayed on our website are current as of the date shown and are subject to change. Final pricing is confirmed during the discovery call and documented in your service agreement. Setup fees, monthly fees, and overage rates are outlined in your agreement.

  • Monthly fees are billed on the anniversary of your start date.
  • Overages are invoiced monthly, net 15 days.
  • Monthly allotments (SMS, email, minutes) do not roll over.
  • Build fees are non-refundable once work begins.
  • Monthly fees are non-refundable; unused service months are not refundable upon cancellation.

Third-Party Platform Integrations

Our services may connect to third-party platforms you authorize, including but not limited to QuickBooks Online (Intuit), Stripe, HubSpot, and other CRM, billing, or marketing automation systems. By connecting any such platform, you authorize us to access, store, and process data from that platform as needed to provide our services. You acknowledge and agree that:

  • Your use of any connected platform is also subject to that platform's own Terms of Service and Privacy Policy.
  • We are not responsible for the availability, accuracy, or content of any third-party platform.
  • You may disconnect any integration at any time. Disconnection revokes our access and triggers deletion of stored authentication credentials within 30 days.
  • Operational records created during the integration (invoices, payments, customer records) are retained per our Privacy Policy for tax and audit purposes.

Intellectual Property

All content on this website — including text, design, graphics, logos, and code — is the property of C-Arrow Marketing Solutions and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content from this website without our written permission.

For client projects: ownership of custom website code and designs transfers to the client upon full payment, as outlined in the individual service agreement. We retain rights to templates, reusable components, and internal systems and processes.

Third-Party Services

Our website uses third-party services including Google Maps Platform, Google Fonts, HubSpot, GSAP, Stripe, Intuit / QuickBooks Online, Supabase, Vercel, Cloudflare, and other CRM and marketing automation platforms. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components. We make no guarantees about specific business results from our marketing services — results depend on many factors including your industry, market, and engagement level.

Limitation of Liability

To the fullest extent permitted by law, C-Arrow Marketing Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

Termination

For managed services: either party may terminate the service agreement with 30 days written notice, unless otherwise specified in the agreement. We may terminate immediately for non-payment or for breach of these Terms with 15 days notice. Upon termination, third-party integrations are disconnected and stored credentials are deleted within 30 days. No long-term contracts are required for our managed packages unless explicitly stated in your service agreement.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Idaho. Any disputes arising from these Terms shall be resolved in the courts of Twin Falls County, Idaho.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, contact us:

C-Arrow Marketing Solutions
Twin Falls, Idaho
[email protected]